Policies

SHIPPING


I prefer to ship through Fedex. I do NOT make any money off of the shipping fees. The cost of shipping will be calculated at the time of purchase and will be the buyer’s responsibility.


RETURNS

 

READY MADE PIECES: Full payment is due at the time of purchase. If you choose to return your purchase, please CONTACT ME within 3 days after receiving the piece, and we can arrange for it to be shipped back to me and your purchase price refunded. Items must be returned in original condition to receive a refund of the purchase price. Return shipping costs will be the responsibility of the buyer.  Full repayment of purchase price will be issued when I receive the returned item in original condition.

CUSTOM PROJECTS & PERSONALIZED ITEMS: 100% Satisfaction is what I strive for. Custom pieces are non-refundable; however, I will make every effort to work with you to remedy any problem. I will make every effort to ensure that you are satisfied with your purchase.

 

CUSTOM FAMILY TREES

The examples of the family trees/art pieces are a general representation of the piece you are purchasing. Each family tree will be custom designed to accommodate the size of your family and will be as unique as your own family. Your family tree will be hand burned into birch wood and enhanced with oil paint just like the provided examples. Wonderwall Designs reserves the right to use pictures of your completed project on Facebook, Website, or any other publications unless you otherwise say not to.

All rights reserved © Vicki Hamende, Wonderwall Designs.
Please do not use my image without my permission. Image not to be reproduced. Contact me for licensing info.